Our Warranty & Satisfaction Guarantee
Our Commitment to You
At Modern Plumbing & Heating, we don’t consider a job complete until it meets our standards — and yours. Quality workmanship and accountability go hand in hand, which is why every service we provide is backed by our 100% satisfaction guarantee.
We stand behind the work we perform, the materials we install, and the recommendations we make. If something isn’t right, we’ll address it promptly and professionally. When you hire us, you can move forward with confidence knowing we take responsibility for our work and are committed to getting it right the first time.
Exclusions & How to Claim Warranty Service
Exclusions
Our warranty does not cover customer-supplied parts, pre-existing plumbing issues not addressed in our service, or system failures unrelated to our work.
Warranty applies only to service within our standard service area.
How to Claim
If you notice any problem or are concerned about work we’ve performed, contact us immediately. We will prioritize your claim and schedule a prompt assessment—resolving most issues quickly and hassle-free.
Sump Pumps & Specialty Repairs
From replacing failed sump pumps to fixing odd plumbing quirks in Flathead Valley homes, our team is equipped for unique challenges—old farmhouses, new condos, and everything in between.
What Our Warranty Covers
Workmanship Warranty
All repair and installation work is covered by our workmanship warranty for a full year (unless specified otherwise at time of service). If any issue arises with our work due to installation or service error, we will make it right—at no cost to you.
Parts & Materials Warranty
Parts and materials we supply are covered by the manufacturer’s warranty, which often ranges from one to several years. If a part we installed fails within its warranty period, we will coordinate with the manufacturer and handle the replacement process for you.
The Values That Guide Every Service Call
Satisfaction Guarantee—No Risk, No Worry
Your satisfaction is our highest priority. If you’re not happy with any aspect of our work, let us know right away. We will address the concern promptly and do whatever it takes to make it right. This commitment to integrity and customer care is why so many in Kalispell and the Flathead Valley trust us for life.
Drain Cleaning & Clog Removal
Slow drains, backups, or recurring clogs? We clear even the toughest blockages using safe, professional equipment—preventing damage and keeping your pipes flowing freely.
Licensed & Insured for Your Peace of Mind
Modern Plumbing & Heating is fully licensed and insured. Our owner/operator, Raun Grover (Montana License #PLU-PM-LIC-10784), personally stands behind every project. You’re protected and working with a professional team dedicated to your satisfaction.
Exclusions & How to Claim Warranty Service
Exclusions
Our warranty does not cover customer-supplied parts, pre-existing plumbing issues not addressed in our service, or system failures unrelated to our work.
Warranty applies only to service within our standard service area.
How to Claim
If you notice any problem or are concerned about work we’ve performed, contact us immediately. We will prioritize your claim and schedule a prompt assessment—resolving most issues quickly and hassle-free.
Service Area
Our Guarantee Travels With Us
We proudly stand behind our work across the entire Flathead Valley—serving Kalispell, Whitefish, Columbia Falls, Bigfork, and all surrounding communities. Wherever you are in our service area, our warranty is always with you.
Have Questions About Our Warranty or Guarantee?
We believe in total transparency—our promises are always in writing. If you have questions about our coverage, need details about a specific part or job, or want to know more about our guarantee, just ask. We’re here to give you confidence and peace of mind before, during, and after every job.